Our Customer Service
The success of Talasey Ltd has been underpinned by providing the highest standards in product quality and excellent customer care. We place a great importance on supporting all of our customers, who include Home Owners, Stockists, Landscape Contractors, Installers, Architects and Designers. Crucially, we recognise and respond to the fact that each and every one of you have very different needs.
Caring for all products, from source to end user, Talasey Ltd works with each element of the supply chain to ensure the very highest standards in quality, support and service as we have:
We take our customer service and corporate standing within the landscaping industry very seriously and are proactive members of key professional industry bodies including: The Builders Merchant Federation, The BMBI, The Stone Federation, ETI, HTA, BALI, Interlay and APL
Our excellent customer service has been recognised and rewarded by the British Association of Landscape Industries (BALI) as Natural Paving are the proud recipients of the BALI award for delivering ‘Exceptional Customer Service’, for the second consecutive year.
Constantly developing our professional operations, in 2014, we received the following certifications and have maintained these accreditations ever since:
We had been thinking about doing our driveway and patio for a number of years. We knew it would be a big investment so we weren’t going to rush into it. Natural Paving were so helpful and provided suggestions, samples and recommended contractors. We finally decided to go ahead and have had both our patio and driveway done and the results are fantastic. We couldn’t be happier with the service and support.
Home Owner - Dr Pathak, Leicester
Talasey Group Named Official Training Supplier for Team UK, WorldSkills Kazan 2019
Talasey Group, the UK’s leading independent supplier of landscaping solutions, have been named the official training supplier for the UK Landscape Gardening Team at WorldSkills K...Read More
1000 Companies to Inspire Britain
We are proud to announce that we have been named as one of the London Stock Exchange Group’s 1000 Companies to Inspire Britain. This is an annual celebration of some of the faste...Read More