Our Customer Service
The success of Talasey Ltd has been underpinned by providing the highest standards in product quality and excellent customer care. We place a great importance on supporting all of our customers, who include Home Owners, Stockists, Landscape Contractors, Installers, Architects and Designers. Crucially, we recognise and respond to the fact that each and every one of you have very different needs.
Caring for all products, from source to end user, Talasey Ltd works with each element of the supply chain to ensure the very highest standards in quality, support and service as we have:
We take our customer service and corporate standing within the landscaping industry very seriously and are proactive members of key professional industry bodies including: The Builders Merchant Federation, The BMBI, The Stone Federation, ETI, HTA, BALI, Interlay and APL
Our excellent customer service has been recognised and rewarded by the British Association of Landscape Industries (BALI) as Natural Paving are the proud recipients of the BALI award for delivering ‘Exceptional Customer Service’, for the second consecutive year.
Constantly developing our professional operations, in 2014, we received the following certifications and have maintained these accreditations ever since:
We had been thinking about doing our driveway and patio for a number of years. We knew it would be a big investment so we weren’t going to rush into it. Natural Paving were so helpful and provided suggestions, samples and recommended contractors. We finally decided to go ahead and have had both our patio and driveway done and the results are fantastic. We couldn’t be happier with the service and support.
Home Owner - Dr Pathak, Leicester
Resiscape: A new brand launch from Talasey Group
The Talasey Group, formerly known as Natural Paving Products (UK) is delighted to announce the release of the latest landscaping product to its portfolio with the launch of a new r...Read More
Talasey Group updates for 2018
With continued expansion across its product portfolio, catering to a host of different landscaping solutions, the Talasey Group corporate entity has been created to house all of th...Read More